info@drtrade.com.do

Frequently Asked Questions

FILE UPLOAD

It is used to upload and manage XML file for both import, export and international transit.

As soon as the corresponding file upload process is completed, you go to the initial module of the service, where all the transactions carried out on our web portal will be indicated, and in the “Status” column you will be able to know the status of your manifest.

If a status such as “Transmitted in Error or Rejected” is indicated, you can find out the reason for it by simply clicking on the ID of said manifest and the information button will show you the corresponding message.

Yes, our page gives you the facility of having a retroactive history of all the files uploaded by our platform, above all, you have the option to download it in two formats, such as: Excel and PDF.

If you indicate a status such as “transmitted in error”, you can find out about the error by simply clicking on the ID of said manifest and the information button will show you the corresponding message.

DR Trade gives you a space where the ports are present on a single platform and this is where you can have a history of all your files in one place.

Likewise, in this service they can obtain agility in the process of sending data and security in sending it to the port, avoiding long and manual processes, such as sending emails, making calls and spending resources, in a service that unifies the entire process and guarantees the sending of your file regardless of its status.

This module only has to enter the rotation number to identify the trip or the estimated arrival date of the vessel, so that it only uploads the XML document to the platform, attaches the XML and proceeds to send.

TRAVEL CONSULTATION

It is used to display arrival information and details of a ship at its corresponding destination.

Clients who have accounts at DR Trade can access it. This service offers the trip owner more details than the others who will have limited access to the details like in pre-login.

Yes, you can view all time estimates in this service such as: ETA, ATA and ETD, ATD to achieve greater planning

It is an internal DR Trade number that is used to associate a trip with a transaction and also to identify the trip directly.

You can display the terminal number and the shipping line number.

Yes, DR Trade gives you the option to download the document in both PDF and Excel format, so you can have a report on it.

CONTAINER CONSULTATION

This service provides consultation of the details of your containers using the value of the container number or BL with reference to the ports or terminals that are of interest to the user.

It is a service open to all clients of the system.

Yes, through this service you can query multiple containers (up to 100), and even 2 BL numbers.

Through this service you can obtain real-time information about your cargo, its status, details such as whether the container is refrigerated, oversized or dangerous cargo, real-time detentions that it contains, and other details.

WEIGHT/VGM REQUEST

Through the container consultation service, once you search for your container, an update VGM button is enabled, where you can complete the following requests:

Request for container weighing at the terminal.
You can directly file the VGM declaration.

Finally, press the send button and the service transmits the provided information.

No, due to port rules, the weighing or VGM declaration must be made one by one.

ENTRY AND EXIT MOVEMENTS

It allows you to see all the entry and exit movements of the containers. Generating a report with the most relevant data of your load. You will be able to view information such as the type of movement, the rotation number, the line code and the ISO code of the container, and other information about them.

All clients who are nominated to your load.

Yes, this module can generate a report of all the movements carried out on scheduled dates of your reference.

Yes, this information is provided instantly from the terminals to DR Trade.

Yes, you can view all the stamps your container contains in the transaction details.

This module allows you to check if your container left or entered the terminal, reducing calls and providing information quickly.

CONTAINER VERIFICATION

This service consists of reserving and/or guaranteeing a specific space inside a ship for your export containers.

This service is aimed at BCOs and thus grant the user the facility to search and view the details of specific containers

The container must be in the terminal yard and the container must be nominated to the cargo consignee

Container verification must be requested 24 hours in advance.

Through the port of Haina you can request your verifications of:

  • Check.
    Verification and dispatch.
  • Unloading at port.
  • Left on the floor.

Through the port of Caucedo you can request your verifications of:

  • Download port.
  • Dray off.
  • Full forklift.
  • Full staff.
  • Fumigation.
  • Vehicles.
  • Fridge.
  • Visual.

EXPORT RESERVE

It is aimed at Shipping Agents: To send their instructions for export reservations to the terminals previously made in DR Trade.


As well as for Exporters, Freight Forwarders, Customs Agents: To view the exports that the agency has made as long as it is consigned to the cargo.

It is appropriate to indicate that the most essential thing is to be registered on the DR Trade platform to be able to make an export reservation. Fields to fill out and information required in said service:

  • Acceptance details.
  • Details of the reserve.
  • Container details.
  • Consignee nomination.
  • Attachments.

Yes, at the time of creating your reservation you can nominate the cargo consignee, this brings greater transparency in the export process since they would have visibility of the status of your reservation and other details.

Yes, once the reservation has been created, you can enter it to edit information and even be able to pre-notify the containers of said reservation.

EXPORT STATUS

It is aimed at Shipping Agents: To verify the progress and process of export reservations made in DR Trade for a vessel.

In this service you will be able to see the following real and updated details of the reservation made:

Maritime Line, Nominated Containers, Export Acceptance, Container Number and/or Booking, Port of Discharge, Customs Hold, Line Hold, Loading List Status.

TRUCK VISIT

This service is aimed at important/exporters, transporters and customs agents.

You must be registered in DR Trade, be registered in the RNTT, have access to your credentials at the ports with your biometric fingerprint.

It is not possible, the Slots are created by the terminal which reflects their availability.

At DR Trade they can make appointments for dispatch and return of full and empty containers, and they can also make double mission appointments.

Double or double mission visits are those in which a single transaction allows you to make a container for dispatch and one for return in a single appointment. Likewise, it allows you to make double appointments, being able to place two containers for dispatch or two in a single appointment. return containers.

Yes, through DR Trade you can nominate your carrier so that he or she can carry out truck visit processes on the platform for your convenience, so that you also have real-time visibility of the procedures carried out by said user.

At the time of nomination, DR Trade allows you to grant the location permissions that you consider that said carrier may have and you can even grant what information you want the user to view.

Green means the lot is available, yellow means the lot is close to out of stock, and gray means the lot is out of stock.

Quote and Payment

This service is used to make payments and/or quotes for the container or its containers according to the time it remains in the terminal.

It is addressed to those consigned to its charge.

This service allows you to view and create quotes in this way to know the amount to pay and carry out the transaction at the same time, and does not allow duplication of the transaction.

Yes, you can make a general download of that search or a specific download, it can have two PDF or Excel formats.

Yes, you can nominate your customs or cargo agent and assign them location permits according to their functions. Likewise, you will have greater visibility and transparency in the transactions carried out by the user.

They are valid for 24 hours for use.

Yes, when generating the quote the platform enables a button where you can download the port quote in PDF format with details of the charges to pay.

DR Trade registers your quote in real time, that is, at the moment you have generated the quote, once you turn on your device DR Trade will have your quote registered, so that you only have to go to it and proceed to complete your quote. pay.